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Technology

After 4 years on campus, ordering app Snackpass ready to graduate

 By Joe Guszkowski on Jun. 10, 2021

The social media-like platform has been a hit with college students, and now it’s planning to follow them into the “real world.”

Technology

Toast acquires back-office software company xtraChef

 By Joe Guszkowski on Jun. 10, 2021

The deal will give restaurants that use the tech platform an even better handle on their finances, the companies said. Terms were not disclosed.

Technology

How COVID-19 upended restaurants' conservative approach to tech

By Joe Guszkowski on Jun. 09, 2021

Restaurants getting by on old, patchwork systems had to shift gears last year, according to a new report from J.P. Morgan and FreedomPay.

Technology

Delivery providers accused of violating NYC fee cap

By Joe Guszkowski on Jun. 09, 2021

A Manhattan bakery alleges in a class-action lawsuit that DoorDash, Uber Eats and Grubhub restructured their fees to skirt the city's 20% cap.

Marketing

Domino's gets into NFTs with latest Noid promotion

By Joe Guszkowski on Jun. 08, 2021

The pizza chain's nemesis is auctioning off some of its weapons as one-of-a-kind digital assets.

Technology

McDonald’s faces lawsuit over its voice recognition technology

By Jonathan Maze on Jun. 07, 2021

The lawsuit says the company is violating Illinois law by not seeking customers’ approval before using collecting voiceprint biometrics.

Financing

At McDonald’s, some technologies fly while others crawl

By Jonathan Maze on Jun. 04, 2021

Dynamic Yield was implemented quickly but its results haven’t lived up to massive expectations, while labor-saving efforts are “not ready for prime time.”

Emerging Brands

Arthur Treacher's is back—and this time, it's virtual

By Joe Guszkowski on May 27, 2021

Nathan's Famous is dusting off the fish and chips concept with an updated menu for delivery only.

Technology

DoorDash taps Stephanie Izard as first chief restaurant advisor

By Joe Guszkowski on May 27, 2021

The chef and owner of Girl & The Goat will serve as a voice for the industry within the company, which said it wants an "unfiltered view" from independents.

Technology

SpotOn raises $125M for its all-in-one restaurant software platform

By Joe Guszkowski on May 26, 2021

The funding led by large tech investor Andreessen Horowitz marks the growing company as a major player.

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