Loyalty left behind in third-party delivery deals
While there are certainly a number of back-end challenges when it comes to partnering with a delivery service, there’s another problematic area: loyalty.
This week's restaurant nightmares: Royal pains
Burger King riles a whole country, ICE savors the handiwork of the very people it’s apprehending, restaurants discover an unknown party is running their websites, and a dress code is slammed as racist.
Point-of-sale technology affects every aspect of foodservice operations. The Web and wireless technology have freed the POS system for more wide-ranging tasks, like interfacing efficiently with customers. Today’s technology gives customers more control over the dining experience and frees up some labor.