FSTEC Conference

Sunday, September 17, 2017

Anaheim Marriott, Anaheim, CA

FSTEC is the industry's most comprehensive technology conference and the only event of its kind focused exclusively on both commercial and noncommercial foodservice. With more than 1,400 top-level executives in attendance, this three-day event is a powerful platform for emerging companies and technologies to not only launch into the marketplace, but gain real traction. It's not just about the latest gadgets; FSTEC is unmatched when it comes to interaction, information exchange and delivering true business-building solutions.  

Suppliers

Brandy Mulcahy | bmulcahy@winsightmedia.com 480-337-3426

Operators

Mark Hatch | mhatch@winsightmedia.com | 480-337-3419

Learn more and register
Financing

Thinking about dynamic pricing? Tread carefully

Dynamic pricing, also known as surge pricing, is expected to take off in the coming years, thanks to new technology. But customers may not like it.

Technology

To convince franchisees to adopt new technology, think like a marketer

At FSTEC, franchisors say getting system buy-in on tech means making them part of the decision process. But sometimes you have to say no to new tech, too.

Tech is becoming the most crucial department in the modern restaurant C-suite. But with great power comes great responsibility.

The Bottom Line: Some executives of franchise chains are also franchisees. “I feel the pain when I make a decision to bring something in.”

The technology has been the talk of the conference. But many operators are still searching for the best applications, and some worry it could hurt the dining experience.

While concepts are adding new digital ordering technology, robots or even AI, executives work to keep their focus on the customer.

As the industry races to adopt the latest innovations, how are diners feeling about their brand interactions? A member of Gen Z, a Millennial, a Gen Xer and a Boomer shared their views at FSTEC.

Tech Check: Restaurants’ war on inflation has intensified over the past year. Can tech provide answers?

Tech Check: What began as an easy way to boost revenues has become a big, sophisticated business. Here are three questions that will define the future of delivery-only concepts.

Voice bots were a highlight at the annual tech event, which saw record turnout amid a challenging time for restaurants.

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