FSTEC Conference

Sunday, September 17, 2017

Anaheim Marriott, Anaheim, CA

FSTEC is the industry's most comprehensive technology conference and the only event of its kind focused exclusively on both commercial and noncommercial foodservice. With more than 1,400 top-level executives in attendance, this three-day event is a powerful platform for emerging companies and technologies to not only launch into the marketplace, but gain real traction. It's not just about the latest gadgets; FSTEC is unmatched when it comes to interaction, information exchange and delivering true business-building solutions.  

Suppliers

Brandy Mulcahy | bmulcahy@winsightmedia.com 480-337-3426

Operators

Mark Hatch | mhatch@winsightmedia.com | 480-337-3419

Learn more and register
Technology

10 big takeaways from FSTEC

Be more thoughtful on voice AI names. Convenience stores are coming for your business. And technology isn’t your labor savior. Those are among the biggest takeaways from the annual technology conference.

Technology

At FSTEC, a glimpse of restaurants' AI-powered future

Operators big and small testified to the transformative benefits of the technology. “I think the restaurant experience is going to look much different,” one attendee said.

The Bottom Line: As chains add more and more technology to get customers through the door, they may want to look at the issues at the coffee shop giant.

The chief digital and technology officer for Taco Bell, KFC, Pizza Hut and Habit Burger & Grill sees a potential "snowball effect" for AI.

They're coming for the great food and experience. The technology should just make that experience easier to get.

Restaurants are adding more and more technology in the post-pandemic environment. But it’s not just about making operations fancier. Operators want a return on their investment.

Small improvements to things like quote times and order accuracy could go a long way with consumers, data shows.

Chief information security officers are common at large companies, but not so much in restaurants. That is starting to change as cyberattacks become a bigger threat.

Tech Check: The annual tech show will look to the future while also addressing the challenges of the present. And it saves the best stuff for last.

Dynamic pricing, also known as surge pricing, is expected to take off in the coming years, thanks to new technology. But customers may not like it.

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