FSTEC Conference

Sunday, September 17, 2017

Anaheim Marriott, Anaheim, CA

FSTEC is the industry's most comprehensive technology conference and the only event of its kind focused exclusively on both commercial and noncommercial foodservice. With more than 1,400 top-level executives in attendance, this three-day event is a powerful platform for emerging companies and technologies to not only launch into the marketplace, but gain real traction. It's not just about the latest gadgets; FSTEC is unmatched when it comes to interaction, information exchange and delivering true business-building solutions.  

Suppliers

Brandy Mulcahy | bmulcahy@winsightmedia.com 480-337-3426

Operators

Mark Hatch | mhatch@winsightmedia.com | 480-337-3419

Learn more and register
Technology

Sweetgreen named 2019 Tech Accelerator of the Year

The fast casual was honored, along with Wingstop and 7-Eleven, by the editors of Restaurant Business at the FSTEC conference.

Technology

5 stunners from the forefront of restaurant technology

Surprises are expected when the focus of a conference is technological innovation. This year's FSTEC gathering did not disappoint.

Tesla is looking to make restaurants a part of its business plan, and that was only one of the revelations from FSTEC's first day.

Presenters at FSTEC, the annual conference for technology leaders, sketched out what's next for restaurateurs. Attendees learned the tech revolution of recent years was nothing compared to what's about to reshape the business.

Can you use "DADA" or "dogfooding" in a sentence? As restaurant tech seeps out of the IT department into every area of the business, foodservice folks of all stripes will have to expand their vocabulary.

At a tech conference, you expect acronyms to drop like F-bombs at a Sopranos barbecue. POS, PCI, CMS—the presentations were an effing alphabet soup. But one all-caps tag was usually implied rather than said outright, even though it figured into considerable conversation at FSTEC.

Conventional business wisdom says it costs five to 10 times more to acquire a new customer than to keep an existing one.

If there were any lingering doubts that technology is pushing beyond the IT department to reshape every discipline represented in a corporate headquarters, they were laid to rest at FSTec, once an industry conference for restaurant CIOs. At this year’s event, you were as likely to hear a question posed by a marketing, HR or ops specialist as you were to catch two tech heads speaking in their tribe’s peculiar code.

Attendees of FSTEC 2015 were able to answer some of the questions that have kept operators wringing their hands instead of plotting a tech strategy.

Here are some of the key lessons you missed if you weren’t at FSTEC this week.

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