Exclusive

Proprietary content available exclusively to members.

BECOME A MEMBER NOW
Technology

The biggest restaurant technology deals of 2021

Tech suppliers were on the receiving end of more than 100 funding rounds or acquisitions in 2021. Here’s a look at the highlights.

Financing

Subway tries a new franchising strategy: bigger operators

The Bottom Line: The sandwich giant grew into the most prolific franchise in the world with small-scale operators. Now it wants franchisees with more locations.

This time, operators simply can’t find enough healthy employees to staff their kitchens and dining rooms for service as the highly contagious omicron variant runs like wildfire through restaurants.

Taste Tracker: Chipotle abd Smoothie King tap into health; Wienerschnitzel, Crumbl and Pinkbox invite indulgence; Taco Bell tests chicken wings and the Patty Melt returns to Sonic.

The Bottom Line: The food-and-games chain has declared bankruptcy twice over the past two decades and has struggled for years. It closed its last six units and shut down for good on Christmas Eve.

As pandemic concerns persisted, investors bet against casual dining and fast-casual and kept their fast-food shares.

The strategy represents a new era for the chain as it emerges from bankruptcy and a decade of shrinking sales and unit counts.

The Bottom Line: The burger giant, which had been refranchising in recent years, is buying out franchisees as it prepares to recruit new operators into the system for the first time in many years.

Reality Check: The best thing you could give restaurateurs this year is a break from the near past.

Surging COVID cases among employees and customers are forcing restaurants to temporarily shut down during what is typically a busy holiday season. And the new year brings more uncertainty.

  • Page 92