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Chili's Grill & Bar

Food

This popup may be the toughest restaurant reservation in West Hollywood

Forget about celebrity hangouts and hot new dining spots, Chain House is booked solid for its dinners that spotlight Chili’s menu.

Operations

Chili’s opens first to-go-only location as it eyes denser markets

The 1,600-square-foot location offers a scaled-down menu near the campus of Southern Methodist University.

Traffic was down nearly 7% at the chain after it cut back on discounts, but executives say the new strategy is helping the bottom line.

With new leaders of people and digital, the company continues its back-to-basics approach under new CEO Kevin Hochman.

The Brinker veteran replaces recently departed Rick Badgley in what the company called a change in leadership structure.

As they look to provide value during a time of high inflation, full-service restaurants are sacrificing some of their highest-margin items: drinks.

He’s spent his first months on the job asking field-level staff and even suppliers what the brand should do differently. It's resulted in an avalanche of fresh ideas.

The new Brinker International CEO wants to invest in tools that can help the business today, not in five years.

The restaurants' bars offer happy hour pricing on food and drinks during televised games throughout the season.

It’s one of a number of “interventions” being led by new CEO Kevin Hochman, including a revamped loyalty program and a variety of operations and menu changes.

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