Dave & Buster's

Marketing

Dave & Buster’s inks deal to broadcast UFC events

The food-and-games chain partnered with the mixed martial arts organization to show all of the matches in its bars nationwide.

Consumer Trends

What'll it be for a COVID-wisened industry, experience or convenience?

Sweet & Sour: Nancy Kruse and Peter Romeo look at the oft-voiced theory that the pandemic has shifted the focus of restaurant customers and operators to the convenience of takeout and delivery. Neither one is buying it. Some axe throwing and a drink, anyone?

The food-and-games chain said it’s looking for ways to maximize the midday daypart. But that will likely entail a rethinking of its food-and-beverage operations.

Michael Quartieri comes to the food-and-games chain from LiveOne, a global audio and video platform. He replaces Scott Bowman.

The food-and-games chain said it saw same-store sales dip in Q3 in markets that required patrons to be vaccinated and that its special events business remains far from 2019 levels.

Bowman said he resigned to accept another opportunity. His announcement comes less than two months after Brian Jenkins, the food-and-games chain’s then-CEO, said he was retiring.

Jenkins, who helmed the eatertainment brand through the depths of the pandemic to a record-setting quarter, will stay on as an advisor with the chain until the end of November.

“Our brand is back and we are stronger than ever,” the eatertainment chain’s CEO said Thursday, noting the company has emerged from the pandemic hitting new high watermarks on nearly all financial metrics.

The eatertainment chain is investing $5 million in recruitment and retention efforts and is using tech to take over some hands-on services.

With more of its eatertainment locations reopening, the chain expressed optimism as it released its Q1 earnings Thursday.

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