Operations
Hitting resistance elsewhere, ghost kitchens and virtual concepts find a happy home in family dining
Reality Check: Old-guard chains are finding the alternative operations to be persistently effective side hustles.
Leadership
First Watch co-founder Ken Pendery dies at age 70
He was involved in the daytime dining chain for 38 years, many of them spent as CEO. "Ken's impact and influence is—and will forever be—felt throughout our organization," current CEO Chris Tomasso said.