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First Watch

John Merlino, Claim Jumper's R&D genius

If John Merlino were a gymnast, his event would be the balance beam. At 42, the corporate executive chef and R&D director for Claim Jumper walks a fine line between tradition and trend.

Making money off the books

The San Francisco Chronicle reported an 8 percent increase in cookbook sales in 2011, and the trend has continued.

Chain restaurants are discovering that nostalgia sells.

Maybe it’s a char-grilled steak and a bone-dry martini. Or being in love, playing with the dog or perhaps a new pair of Jimmy Choos. It could also be that warm glow you get looking over a full dining room on those rare nights when everything hums along perfectly.

The local favorite has only two stores, but the deal extends to recipes, the brand name and all intellectual property. First Watch has indicated that it intends to maintain the brand.

Potholes, dead ahead! The first two days of the Restaurant Leadership Conference brought to light a number of looming problems--as well as some possible solutions.

She was selected from among the nine 2009 Silver Plate recipients for outstanding and innovative talent in foodservice operations.Smith joined Buffalo Wild...

For a limited time, 10 nuggets will be offered for $1.49.

One of the largest breakfast-and-lunch chains, marketing itself as “the daytime cafe”

The times they are a changin'. Life used to be simple: managers managed. They directed, controlled, commanded. But that doesn't work anymore. Today's managers must learn to become leaders

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