Financing
20 top full-service chains in satisfaction and sales
When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.
Financing
4 takeaways from restaurants’ Q3 earnings season
A look at the reports for public companies reveals some definite directional arrows for the industry as a whole.
It’s not that George McKerrow hates computers. He just hates what computers do to restaurant workers. A 30-year industry veteran, McKerrow, founder of Longhorn Steakhouse and, more recently, co-founder (with Ted Turner) of Ted’s Montana Grill, remembers taking restaurants public as late as 1990—without the help of computers.