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McDonald's

This week’s head-spinning moments: What’s wrong with this picture?

 By Peter Romeo on Mar. 04, 2016

We can’t blame the heavens for the weirdness in the restaurant industry this week, from a surge in hot dog sales to drive-thrus appearing in fast casual and Jared getting fat.

McDonald’s brings breakfast to Happy Meals

 By Restaurant Business Staff on Sep. 23, 2016

A new test could spur the first significant change to the chain’s kids meal in over 30 years.

Technology

Alexa, write this column

By Peter Romeo on Feb. 07, 2017

Today, customers merely have to say what they want, without any pesky humans interfering as the request is dispatched to the kitchen in a readable form.

Operations

This week’s 5 head-spinning moments: Trick plays

By Peter Romeo on Apr. 21, 2017

Sly moves helped restaurants get their marketing messages across in innovative ways—and avert serious crime.

Operations

This week’s restaurant nightmares: Heart stoppers

By Peter Romeo on Sep. 27, 2017

Wait—isn't Halloween still weeks away? That didn't spare restaurants from the sort of scary stories that are usually told around a campfire. The evil this time came from snakes, clowns and liars.

Workforce

‘Joint employer’ dealt another critical blow

By Peter Romeo on Jan. 22, 2018

A decision last week underscores a change in how the NLRB views a franchisor's accountability for the actions of franchisees.

Operations

This week’s 5 head-spinning moments: Glittering change

By Peter Romeo on Apr. 12, 2018

Woe to the restaurant that won't change with the times. But some recent results of social and business pressures were real head-scratchers, including developments at Sonic and Starbucks.

Bubble up economics

By Restaurant Business Staff on Jan. 31, 2011

Four years ago, a Mama Fu’s restaurant in Charlotte, North Carolina, developed a better kids’ menu than the slightly exotic fare the Pan-Asian concept restaurant chain offered at the time. The new Dragon Tails (chicken tenders with macaroni and cheese) and Ninja Noodles (teriyaki chicken with noodles) were a smash hit, and soon became a staple at all 13 Mama Fu’s units. “That was one of the bigger franchisee ideas that helped our brand,” says Randy Murphy, president of Texas-based Mama Fu’s. “It really helped us become more of a family-friendly restaurant.”

McDonald's: Workers to get pay hikes at company-owned stores

Apr. 01, 2015

The stepup for all hourly employees of company-run restaurants will hike each recipient’s wage at least $1 above the minimum mandated by state or federal law.

This week's 5 head-spinning moments: Leadership in action

By Peter Romeo on Mar. 11, 2016

Restaurateurs swapped their whites and business suits this week for superhero capes and masks. Here’s a rundown of their exploits.

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