Edit

Papa John's

Marketing

Incidents at Starbucks and Papa John’s show importance of crisis communications

Public relations experts say it’s key to make sure your restaurant’s crisis plan is in place and updated—at all times.

Financing

John Schnatter sues Papa John’s again

The lawsuit was filed under seal as shareholders sue the company and its founder.

The chain’s board says that Schnatter began undermining management after the company said it wanted to change its advertising.

The chain’s founder told franchisees that there is “detailed evidence of sexual misconduct” by the company’s top executives.

The embattled pizza chain wants a more diverse executive team and plans a minority-owned franchise development program.

The founder of Papa John’s has started a website and sent a letter to the company’s employees.

In this week’s podcast, Howard Penney talks industry sales challenges, and a look at some concepts that could be the next big thing.

Several companies have gone private this year. RB’s The Bottom Line takes a look at who could go next.

Franchisee leaders back the company’s response to the John Schnatter controversy.

Restaurant Business' Peter Romeo and Jonathan Maze weigh in on the dispute and where the chain goes from here in this special edition of “A Deeper Dive.”