Red Robin

The waiting game

Busy times are restaurants’ bread and butter. But a busy restaurant often means hungry guests are kept waiting. If operators manage wait times properly, though, they can create positive feelings in guests and boost business. Here are some skills to work on.

Carin Stutz named operations chief for Red Robin

The longtime industry veteran had served as president of McAlister's Deli for about 17 months.

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

International Multifoods Corp., Minneapolis, has gained royalty-free use of the Pillsbury and Doughboy trademarks on the desserts and baking mixes it has...

It’s all about talking to the consumer. Here’s how to conduct the conversation.

The rival chains took to social media to settle a burger dispute…and dragged RestaurantBusinessOnline.com with them.

Red Robin Express will have no storefront, just production capabilities for producing the food found in full-service units.

Your major challenge will be finding the most accomplished merger and acquisition firm to guide you through the process. This firm will advise you in all...

Adjustments in tech strategies, a big promotion that slipped past unnoticed, why every big chain should be scared and the day fast food lost its mind.

The appointee replaces Carin Stutz, who recently left the fast casual for the C-suite at Red Robin.

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