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Seasons 52

Romacorp appoints Stephen Judge CEO

The former Bonefish Grill exec joins Tony Roma’s parent.

Consumer Trends

Engagement leaders: How chains connect with consumers

Consumers are interested in more than convenience and quality food; they want to feel a personal connection with restaurants. See which brands are winning.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

In order to lose weight, Americans need to eat less. Thing is, a whole lot of us will devour whatever’s put in front of us, long after we’ve ceased to be hungry. In one study, participants who were given smaller portions of food reported as much satiety as those provided larger portions.

A look at the casual-dining chains satisfying consumers with their dine-in services, but not doing quite as well with takeout.

ORLANDO (September 19, 2011)—Darden Restaurants, the world’s largest full-service restaurant company, has committed to boosting the nutrition of both its...

Overall, the varied menu category is flat, up .3% in sales to $23.9 billion and .5% in units to 7,792.

Fall means pumpkin season, and this gourd is limitless in its culinary applications. From sweet to savory, pumpkin adds a seasonal touch to menus across the country.

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

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