Waffle House

Operations

Which restaurants do consumers deem the least clean?

New Technomic data reveals which brands diners called “dirty,” “greasy” and “filthy.”

Just-released Technomic data shows which chains have the greatest consumer satisfaction gap between dine-in and at-home occasions.

With consumers prowling stores and the internet for gift ideas, some restaurants are ready with suggestions that could also make their holidays a little happier.

McDonald’s rivals took to social media to offer opinions on the burger giant’s latest move.

Breakfast-and-lunch-only concepts continue to be the growth stars among the Top 500 family style chains.

Family-dining chains from the 2016 Top 500 ranking grew sales by 3.2% to about $15 billion, buoyed by gains from leaders IHOP, Denny’s and Cracker Barrel.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

With steep competition, getting customers in the door—and keeping them coming back—means understanding what they value and delivering on those needs.

This special iteration of Concepts to Scout—our second annual roundup—singles out the destinations restaurateurs visiting Chicago for the National Restaurant Association Show in May should scope out.

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