White Castle

White Castle says a recent court decision could cost the chain $17B

By Peter Romeo on Feb. 23, 2023

The potential damages would cover all the instances that 9,500 employees used a biometric security system to access their store's computer.

Technology

White Castle gives $25K in NFT proceeds to employees

By Joe Guszkowski on Dec. 16, 2022

The chain has been selling one-of-a-kind digital images for a year and will put most of the earnings into its Team Member Relief Fund.

Workforce

Call the scrap yard. We have a labor model to be picked up.

By Peter Romeo and Nancy Kruse on Nov. 22, 2022

Sweet & Sour: The restaurant business has grappled with labor challenges for about 40 years now, but never a situation as trying as the current one. It’s time to rethink the very nature of restaurant work.

Marketing

Salt & Straw churns out a new ice cream topping: Perfume

By Heather Lalley on Jul. 13, 2022

Marketing Bites: No, it’s not an April Fool’s joke; plus, White Castle pushes late night, Nando’s celebrates its South African heritage and more marketing news of the week.

Technology

White Castle to put Flippy robots in 100 more restaurants

By Joe Guszkowski on Feb. 15, 2022

The burger chain is expanding its use of the automated fry cook in a big way after tests helped improve operations.

Leadership

Lisa Ingram embraces innovation to keep 100-year-old White Castle forever young

By Patricia Cobe on Jan. 24, 2022

The chain’s CEO and a Restaurant Leader of the Year nominee counts on tech, positive risk-taking, collaboration and company culture to last another 100 years.

Financing

White Castle opens in Florida to massive lines

By Jonathan Maze on May 03, 2021

The burger chain opened a location in Orlando on Monday. It's the first location in the state since the 1960s, and customers were willing to wait hours after its opening.

Financing

White Castle is not acting its age

By Jonathan Maze on Mar. 16, 2021

The burger chain has shown that it can still draw a crowd after 100 years, thanks to it willingness to take risks without sacrificing core items that have earned it some loyal customers.

Leadership

Lisa Ingram named White Castle chair

By Jonathan Maze on Jan. 11, 2021

The CEO and great-granddaughter of the company’s founder will take over for her father, Bill Ingram, who is retiring.

Operations

White Castle plans to close for part of Election Day

By Jonathan Maze on Oct. 27, 2020

The chain will close its restaurants for four hours on Tuesday morning to give its employees time to vote.

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