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Technology

The latest news and trends in restaurant technology
Technology

Mobile commerce grabs hold of takeout ordering

Mobile smartphone apps are quickly becoming the go-to platform for ordering takeout. According to a new eMarketer report, “Mobile Fast Food Marketing: How QSRs and Fast Casuals Are Getting Quicker and Faster,” more consumers are making their dining decisions en route via the smartphone.

Technology

Shifting server roles

From apps to tabletop tablets to self-ordering kiosks, the switch to consumer-facing technology is putting more tasks—and power—in the hands of the consumer.

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

Finding the technology that works for your operation and getting buy-in from the CEO down to franchisees is no easy feat. Here’s what’s helped other operators successfully implement tech in their restaurants.

Operators sound off on the tricks to featuring the right tunes.

Guests at 100 BJ’s locations can now order through Grubhub’s online and mobile platforms.

The chain reportedly sat on information about the web vulnerability, which sources outside the brand say could have exposed the records of millions of customers.

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