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Technology

The latest news and trends in restaurant technology
Technology

High-tech Zume Pizza is ready for next growth phase

 By Peter Romeo on Apr. 24, 2018

Fewer robots will be involved, and the tech is available to other concepts, as the cook-onboard delivery concept is shifting into expansion mode.

Technology

Trends on the tech floor

 By Amanda M. Westbrooks on Jun. 05, 2012

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?

Technology

Market your new product

By Amanda M. Westbrooks on Mar. 01, 2013

When Firehouse Subs partnered with King’s Hawaiian to offer the King’s Hawaiian Pork & Slaw sandwich, it was the first time the sweet bread producer had partnered with a restaurant chain. To commemorate the occasion the “Lei Your Love on the Line” video contest was born.

Technology

What’s your recharge plan?

By Peter Romeo on Oct. 22, 2014

Here’s how a few restaurants are providing what could become a common guest amenity: Free phone recharges.

Technology

How tech shaped Starbucks

By Sara Rush Wirth on Sep. 08, 2015

“What you see in Starbucks is constant innovation,” said Howard Behar at this year’s FARE Conference hosted by Winsight and held in Nashville, Tenn.

Technology

Indies aren't sold on tech

By Sara Rush Wirth on Aug. 04, 2016

A recent technology report from the NRA shows that independent operators’ barriers and concerns differ from that of chains, slowing implementation.

Technology

McDonald’s, Wendy’s and more buy into kiosks—here’s why

By Lauren Hallow on Mar. 09, 2017

Restaurant Business breaks down the plans for kiosk implementation at top chains and checks in with other concepts that already use kiosks, including Panera, to see how the technology is working for them.

Technology

IHOP introduces online ordering platform nationally

By Restaurant Business Staff on Nov. 16, 2017

The new platform is part of the chain’s continuing push into off-premise.

Technology

Restaurants get creative with QR codes

By Amanda Kooser on Sep. 11, 2012

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

Technology

Technology very much in hand at NRA show

By Joann Whitcher on May 23, 2013

The restaurant industry’s shift to mobile technology was reflected on the show floor of this year’s NRA conference, with exhibitors showcasing the latest apps for everything from customer loyalty programs to systems for online ordering, labor scheduling, payments, and guest entertainment.

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