Technology
Are you a hacker's next mark?
Once the intruders find a way into the technology of a certain chain, they’ll proceed franchisee by franchisee or restaurant by restaurant.
Technology
Operators eye new generation of vending machines as labor-free fresh food channel
Gone are the days of potato chips and stale candy being the only options dispensed from vending machines. Some companies are finding ways to give customers fresh, better-for-you options at the push of a button—without any human interaction.
In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.