Technology

The latest news and trends in restaurant technology
Technology

Pay phones: Mobile payments wake up and smell the coffee

Mobile payments have been high on the list of "next big things" in technology for quite awhile, but it’s only recently the market has started to heat up. Mobile payments promise convenience and speed for consumers, while lowering costs and generating more customer data for businesses.

Technology

Root taps beer blogger for pairing partnership

When a New Orleans journalist reached out to an enthusiastic beer blogger and a trend-bucking restaurant owner for an article on restaurants offering better beers, little did he know he’d be playing matchmaker.

Jeffrey Gates gets a $12,000 monthly bill from OpenTable for accepting online reservations for the seven Boston-area restaurants in the Aquitaine Group.

Once the intruders find a way into the technology of a certain chain, they’ll proceed franchisee by franchisee or restaurant by restaurant.

Dunkin’ Donuts and Baskin-Robbins have joined a consortium of retail businesses that’s developing a standard way for consumers to pay for purchases with smart phones.

Launched in late 2011, the free Chefs Feed app for iPhone and iPad has quickly become a favorite with chefs and their fans, registering more than 100,000 users in less than a year.

In April, T.G.I. Friday's released its own mobile payment app. While many foodservice operations have embraced mobile apps for location services, coupon offers or linking into reward programs, proprietary mobile payment apps are still somewhat unchartered territory. In the quick serve arena, Dunkin Donuts just released its own mobile payment system, and Starbucks partnered with Square for its system.

Can you say digital tablet? Even though the mjaority of restaurants have yet to incorporate technology in their operations, consumers are very interested in the latest technology applications when dining out, according to a new study by Technomic

It’s not quite an avalanche, but iPad point of sale software is unfurling out into the marketplace at a heightened pace. Touting wireless connectivity, anywhere, anytime access and quick response to menu and room changes, the field is crowded with options, as newcomers to the market, like Lavu and Breadcrumb, join more established POS vendors like Micros, Revel Systems and Aloha.

Instead of fighting the growing trend of restaurant customers posting photos of their menu orders, Felipe Donnelly, owner of Cómodo, a four-month old Latin American eatery in Soho, New York, has embraced it, using the photos to create what is being called the first Instagram menu.

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