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Technology

The latest news and trends in restaurant technology
Technology

Pay phones: Mobile payments wake up and smell the coffee

Mobile payments have been high on the list of "next big things" in technology for quite awhile, but it’s only recently the market has started to heat up. Mobile payments promise convenience and speed for consumers, while lowering costs and generating more customer data for businesses.

Technology

Root taps beer blogger for pairing partnership

When a New Orleans journalist reached out to an enthusiastic beer blogger and a trend-bucking restaurant owner for an article on restaurants offering better beers, little did he know he’d be playing matchmaker.

Imagine if the course of food trends was reversed and home kitchens suddenly became the source of the best and most interesting culinary ideas. In that alternate reality, restaurants would be the followers, not the innovators, hoping to catch up with customers who were routinely more inventive and advanced.

For chefs, music is often as important as the knives they cart around. While chefs tend to avoid music during restaurant service, prep is another matter.

Some of restaurants’ best marketing opportunities come via smartphone apps. The best of these apps enable chefs and restaurateurs to engage with customers in a low-cost discussion that can greatly boost sales. Or they can allow restaurants to fill tables that would have otherwise gone empty.

The phrase Founding Farmers may conjure up images of colonial America, but the restaurants operating under that name are anything but old-fashioned. One of the tenets of the Farmers Restaurant Group is using the latest technology available to carry out its mission of “operating, serving and living green.”

According to a 2012 study by mobile barcode producer Scanbuy, quick serve restaurants are behind only consumer packaged goods companies in their use of QR code for promotional campaigns. Here are some QR campaigns that caught our attention, and more importantly, the customers'.

Digital menu boards provide virtually limitless opportunities for merchandising menu items. Additions or revisions—to accommodate nutritional postings or price changes—can be made quickly. And for multi-unit operations, centralized control of the menu is especially important.

Restaurantbusiness.com and its sister media, Restaurant Business and FoodService Director magazines, have entered into a partnership with the presenters of the FSTEC technology conference.

It’s an exciting time in hospitality technology. We’re right on the cusp of some really great game-changers, offering ways to improve the guest experience that we never before imagined. Which ones seem to have more legs than others?

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