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The latest news and trends in restaurant technology

The end of the (wait) line

Looking to remove the pain factor from the seating process, casuals like Chickie’s and Pete’s are turning to restaurant seating apps, such as NoWait, NoshList or Table’s Ready, which are designed to optimize table turnover while releasing guests from tiresome wait lines.


All-star apps

the Restaurant Business team tested more than 100 apps from regional, emerging and national chains, to see what’s out there, what’s working and what’s not.

The extension of online restaurant guides into meal delivery leaped forward this month with acquisitions by two giants in the field, Yelp and GrubHub.

The techie theme that came out of this year’s Restaurant Leadership Conference: We’re not quite there yet. Despite the numerous solutions on the market today, operators still are struggling with what they really need and how to make it effective.

All signs point to voice recognition capabilities.

Carissa Ganelli will be in charge of evolving the brand’s global digital strategy.

Digital engagement is driving sales for some.

Are you plugged into the next-wave tech forces teed up to change your business? If not, read on.

If you took a United or Delta flight to the 2012 Restaurant Leadership Conference in March in Scottsdale, Arizona, you had the option to forego a printed boarding pass, using a QR code sent to your smartphone instead. In a world where 80 percent of the population owns a mobile device (and only 47 percent own a toothbrush), cellphones and tablets are replacing pagers, wallets, credit cards and even keys. Here’s a round-up of mobile solutions from the floor of RLC to keep an eye on.

Menus are among the first things that a customer looks at when trying to decide which restaurant to visit. Restaurants with outdated menus on their websites—or even worse, no menus at all—take the risk of being passed over by would-be diners. Especially if the restaurant down the street has its menu online.

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