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Food

KFC finally cracks the sandwich code

 By Jonathan Maze on Dec. 01, 2021

The chain’s new sandwich and fries have given the company a big lift this year. But it’s been helped along by its buckets.

Workforce

Worker shortages hit some Boston Market stores on Thanksgiving

 By Heather Lalley on Nov. 29, 2021

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Financing

Worker shortages are cutting into Pollo Tropical’s earnings

By Heather Lalley on Nov. 11, 2021

The fast casual is recovering from the pandemic but it said its growth is being slowed in cities where it is having a hard time finding employees.

Emerging Brands

Starbird Chicken gets a $12M investment to fuel its growth

By Heather Lalley on Nov. 08, 2021

The tech-enabled fast casual, which has nine locations, nabbed a $4 million cash infusion less than a year ago from industry veteran Greg Dollarhyde.

Financing

Chicken prices are causing headaches for Wingstop

By Heather Lalley on Nov. 03, 2021

The fast casual’s food costs are soaring and it is looking for ways to assert more control over its supply chain.

Leadership

Dave’s Hot Chicken names Jim Bitticks as president

By Heather Lalley on Nov. 02, 2021

Bitticks previously spent seven years in operations with Blaze Pizza.

Food

Chipotle picks up its menu innovation pace with a new chicken recipe

By Heather Lalley on Nov. 02, 2021

The fast casual is testing chili-spiced Pollo Asado alongside its traditional chicken offering at 95 restaurants in Cincinnati and Sacramento.

Leadership

Zaxby’s hires Bernard Acoca as CEO

By Heather Lalley on Oct. 26, 2021

Zach McLeroy to become chairman. Acoca, the former El Pollo Loco CEO, becomes the chicken finger chain’s first non-founder leader in its 30-year history.

Financing

Fast-growing Popeyes finds it hard to get workers

By Jonathan Maze on Oct. 25, 2021

The chicken chain’s sales were hurt last quarter because its stores had reduced hours or closed dining areas. Its growth was partly to blame.

Leadership

Zaxby’s hires its first chief supply chain officer

By Heather Lalley on Oct. 12, 2021

Keith Anderkin was promoted to the role from vice president of supply chain and quality assurance for the fast-casual chicken finger brand.

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