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consumers

Consumer Trends

The 10 most craveable chain burgers

Customers reveal which restaurant chains offer them the most craveable burgers that they can’t get anywhere else in a recent Technomic survey.

Operations

This week’s restaurant nightmares: Killer complaints

Even mild griping can escalate quickly in the age of social media into a business-killing (or building) controversy, as restaurants learned this week.

See what deals operators are unloading for the big feast.

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