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Operations

13 weirdest customer draws at restaurants

 By Kelly Killian on Apr. 12, 2017

See what passes as entertainment at restaurants these days.

Consumer Trends

Customers' most-craved chicken

 By Lizzy Freier and Dora Meza on Aug. 28, 2017

See which 10 chains are winning with chicken that consumers say they can't get anywhere else.

Marketing

When it comes to reputation, Chick-fil-A is king

By Jonathan Maze on Mar. 22, 2018

The chicken sandwich chain has one of the best brand reputations in the country, according to a Harris Poll.

This week’s 6 head-spinning moments

By Peter Romeo on Mar. 06, 2015

Restaurants’ social-media revenge, a $100,000 love slap, edible cups, Starbucks’ real-estate values and other boons for chiropractors.

Post-election strife spills into restaurants

By Peter Romeo on Nov. 15, 2016

High emotions are triggering confrontations between Donald Trump's fans and detractors. Unfortunately for the industry, sometimes the combatants' battlefield of choice is the restaurant dining room.

Consumer Trends

100 best US restaurants, as rated by diners: The surprises

By Restaurant Business Staff on Jan. 20, 2017

OpenTable’s recent ranking of the 100 best eateries reveals that the country’s top dining experiences aren’t confined to markets restaurant-goers might expect.

Operations

This week’s 5 head-spinning moments: Trick plays

By Peter Romeo on Apr. 21, 2017

Sly moves helped restaurants get their marketing messages across in innovative ways—and avert serious crime.

Consumer Trends

4 foods diners are willing to splurge on

By Lizzy Freier on Apr. 28, 2017

Customers say they’ll spend more on these foods at restaurants.

Consumer Trends

4 foodservice trends driven by millennials

Sponsored content from our partner Mrs. Dash Foodservice on Sep. 05, 2017

From where they eat to the social media platforms they prefer to their cooking and eating habits in general, millennials are shaping foodservice today.

Consumer Trends

Teens name their top 5 restaurant chains

By Peter Romeo on Apr. 11, 2018

The new heart throb: Chick-fil-A.

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