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Consumer Trends

The 10 most craveable chain pizzas

 By Lizzy Freier and Jill Failla on Mar. 24, 2017

In a recent Technomic survey, customers reveal which restaurant chains offer the most craveable pizzas that they can’t get anywhere else.

Consumer Trends

Customers say they want 'healthy,' but what does that mean?

 By Lisa Arnett on Aug. 17, 2017

The answer depends on who you ask.

Consumer Trends

The top 10 chains that satisfy cravings

By Lizzy Freier on Jan. 22, 2018

Customers share which brands have the menu items they most crave and can’t get anywhere else.

This week's restaurant nightmares: Jerk spicing

By Peter Romeo on Aug. 10, 2016

Lapses in sense once again ensnarled restaurants in difficult situations. This time, the culprits included an unbridled Facebook enthusiast with a hyperactive imagination and a gun handler who should have known better.

Consumer Trends

America's favorite casual dining chains

By Jill Failla on Jan. 17, 2017

Most of America’s favorite casual-dining concepts for 2017 are upscale or boast a specialized cuisine—only one is a traditional varied-menu concept.

10 restaurant chains with the loudest consumer buzz

By Benita Gingerella on Mar. 30, 2017

These are the brands people are talking about most, on and off social media.

Financing

20 top full-service chains in satisfaction and sales

By Restaurant Business Staff on Aug. 23, 2017

When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.

Operations

Q4 restaurant sales surge, reversing lackluster 2017

By Jonathan Maze on Feb. 09, 2018

The new Technomic Chain Restaurant Index shows 4.4% sales growth in the quarter.

This week’s restaurant nightmares: Bad reflexes

By Peter Romeo on Sep. 28, 2016

Catastrophes can bring out the best in people. Unfortunately, they can also bring out the worst in business decisions. Here's the proof.

Consumer Trends

America's favorite quick service chains

By Jill Failla on Jan. 17, 2017

The QSR Plus subsegment continues to be a sweet spot, with chains such as In-N-Out Burger and Culver’s scoring well for made-to-order fare served at a value price.

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