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coronavirus

Industries all across the country are experiencing the disruptive impact of the COVID-19. Discover how it could affect the U.S. foodservice, grocery and convenience industries.

Technology

Heinz unveils touchless ketchup dispenser

 By Joe Guszkowski on Mar. 19, 2021

Customers will be able to get ketchup and other condiments with a wave of their hand. The idea is to reduce touchpoints and give diners peace of mind amid the coronavirus pandemic. 

Operations

Full-service restaurants push the limits of ‘full’ and ‘service’

 By Peter Romeo on Mar. 18, 2021

After trying life with darkened dining rooms, table-service operators are venturing far afield from their traditional turf.

Technology

COVID pulled Olo into the future, and it wants to bring restaurants along

By Joe Guszkowski on Mar. 18, 2021

As the company launches its IPO, CEO and founder Noah Glass talks about the industry’s increasingly digital future.

Financing

Congress expected to extend PPP lending

By Peter Romeo on Mar. 18, 2021

With $93 billion still available for loans that ideally morph into grants, the PPP would be extended for another two months, or through May 30. The measure has bipartisan support and is favored by 78% of small businesses.

Financing

Kona Grill's parent finds customers are ready to dine out again

By Peter Romeo on Mar. 17, 2021

Sales trends have convinced One Group Hospitality that customers are about to pack dining rooms to indulge their pent-up demand for dining out.

Operations

Restaurant chains not ready to drop masks, even with vaccinations, study finds

By Peter Romeo on Mar. 16, 2021

As state after state eases its safety restrictions, operators are voicing a commitment to stick with masks, even for vaccinated staff members.

Technology

The pandemic swept restaurants into the digital age

By Joe Guszkowski on Mar. 16, 2021

Many operators had to come online to survive, marking the dawn of a new, omnichannel era for the industry, with more digital orders, delivery and curbside service.

Operations

For indies, the pandemic year meant times of ‘total despair’

By Heather Lalley on Mar. 15, 2021

A traumatic 12 months coupled with an uncertain future create a chronic sense of unease for independent restaurant operators.

Technology

Breakfast delivery took off amid pandemic, but it could be fleeting

By Joe Guszkowski on Mar. 15, 2021

The a.m. daypart gained share in 2020 as people’s routines changed and more restaurants added the service.

Leadership

Simplifying operations may be harder than many chains think, says Raising Cane's co-CEO

By Peter Romeo on Mar. 15, 2021

Chains scrambling to cut operational complexity by reducing their menus may find there's more to it than eliminating items, says AJ Kumaran, co-chief of the chicken-finger chain.

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