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labor

Technology

Toast acquires employee scheduling app Sling

 By Joe Guszkowski on Jul. 07, 2022

The new tool beefs up Toast’s team management suite as restaurants continue to face a difficult labor picture.

Operations

Remembering the days when restaurants provided service

 By Peter Romeo and Nancy Kruse on Jul. 05, 2022

Sweet & Sour: Is the pursuit of frictionless interaction just a ruse for getting guests to do more of the work themselves?

Workforce

Bill giving fast-food workers a vote on wages advances in California

By Peter Romeo on Jun. 30, 2022

The FAST Act would provide quick-service employees with a strong voice on the pay, scheduling and training practices of fast-food employers. It also legislates that franchisors are joint employers liable for the labor infractions of franchisees.

Workforce

Restaurants’ race for workers puts pressure on culinary schools

By Joe Guszkowski on Jun. 30, 2022

Rising wages are tempting some students to leave the classroom early, forcing schools to adapt.

Financing

What it means to have a good workplace culture

By Jonathan Maze on Jun. 29, 2022

A Deeper Dive: James Pogue, a leadership and diversity consultant, joins the podcast to talk about what it means for companies to have a more inclusive culture.

Technology

At BurgerFi, self-service kiosks are boosting check size—and tips

By Joe Guszkowski on Jun. 28, 2022

The new technology has also allowed the chain to reallocate cashiers to the dining room.

Workforce

How rising costs and more tech could impact culinary schools

By Joe Guszkowski on Jun. 27, 2022

Attendees at an annual gathering of foodservice educators saw how industry changes might trickle down to their curriculums.

Workforce

These restaurant companies will pay for employees to travel for abortions

By Joe Guszkowski on Jun. 24, 2022

Starbucks, DoorDash, Grubhub and Yelp introduced the policies leading up to the Supreme Court's reversal of Roe v. Wade, which will make abortion illegal in more than dozen states.

Workforce

Federal watchdog asks a court to crack down on Starbuck's union resistance

By Peter Romeo on Jun. 22, 2022

A regional National Labor Relations Board official wants a nationwide cease-and-desist order issued against the chain, alleging many of the practices are illegal. Starbucks denies the assertions.

Financing

Regulators make the joint-employer rule a top priority

By Peter Romeo on Jun. 22, 2022

The National Labor Relations Board indicated that it once again could make franchisors more accountable for the labor actions of franchisees.

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