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labor

Technology

Toast acquires employee scheduling app Sling

The new tool beefs up Toast’s team management suite as restaurants continue to face a difficult labor picture.

Operations

Remembering the days when restaurants provided service

Sweet & Sour: Is the pursuit of frictionless interaction just a ruse for getting guests to do more of the work themselves?

The FAST Act would provide quick-service employees with a strong voice on the pay, scheduling and training practices of fast-food employers. It also legislates that franchisors are joint employers liable for the labor infractions of franchisees.

Rising wages are tempting some students to leave the classroom early, forcing schools to adapt.

A Deeper Dive: James Pogue, a leadership and diversity consultant, joins the podcast to talk about what it means for companies to have a more inclusive culture.

The new technology has also allowed the chain to reallocate cashiers to the dining room.

Attendees at an annual gathering of foodservice educators saw how industry changes might trickle down to their curriculums.

Starbucks, DoorDash, Grubhub and Yelp introduced the policies leading up to the Supreme Court's reversal of Roe v. Wade, which will make abortion illegal in more than dozen states.

A regional National Labor Relations Board official wants a nationwide cease-and-desist order issued against the chain, alleging many of the practices are illegal. Starbucks denies the assertions.

The National Labor Relations Board indicated that it once again could make franchisors more accountable for the labor actions of franchisees.

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