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Operations

Sweetgreen's loyalty program finally includes rewards for in-store orders

 By Lisa Jennings on Sep. 26, 2023

The chain's two-tiered Sweetpass loyalty program now allows members to earn and redeem rewards in restaurants, rather than just digital orders.

Financing

The Fed is almost done raising interest rates. Maybe

 By Jonathan Maze on Sep. 26, 2023

The Bottom Line: Minneapolis Federal Reserve President Neel Kashkari suggested a 60% chance of a soft landing with one more rate hike. But "meaningfully higher" rates are also possible.

Marketing

Restaurant chains have been the subjects of crazy rumors. Here are some standouts.

By Peter Romeo on Sep. 26, 2023

Restaurant Rewind: The industry has given rise to reports that defy reason. But that doesn't mean they didn't find traction.

Food

McDonald's adds two new additions to its sauce lineup

By Reyna Estrada on Sep. 26, 2023

McDonald’s Sweet & Spicy Jam and Mambo Sauce join the menu for a limited time, beginning Oct. 9.

Financing

Executives' franchisee profitability comments are pointless until they report the data

By Jonathan Maze on Sep. 25, 2023

The Bottom Line: McDonald’s and its franchisees differ on the profitability of restaurants, but we can’t judge for ourselves because the company doesn’t release the data, like most franchise businesses.

Financing

Fat Brands acquires Smokey Bones for $30M

By Jonathan Maze on Sep. 25, 2023

The 18th deal for the owner of Johnny Rockets and Twin Peaks gives the company another casual-dining chain.

Leadership

Krispy Kreme to promote Josh Charlesworth to CEO

By Jonathan Maze on Sep. 25, 2023

The company’s chief operating officer will take the top job in January. Current CEO Mike Tattersfield will remain on the board and will serve as a senior advisor.

Leadership

Eataly names first North American CEO as it plots U.S. expansion

By Joe Guszkowski on Sep. 25, 2023

Tommaso Brusò comes to the Italian food hall/marketplace chain from the fashion industry. He will help lead Eataly’s efforts to more than triple its North American footprint.

Leadership

Panera Brands takes another step in its planned IPO

By Jonathan Maze on Sep. 25, 2023

Krispy Kreme CEO Mike Tattersfield, who is stepping down from that position in January, will become the company’s board chairman. Former Starbucks CFO Patrick Grismer will become lead independent director.

Food

KFC Smash'd Potato Bowls join the chain's expanding bowl lineup

By Patricia Cobe on Sep. 25, 2023

The latest innovation pairs fries and mashed potatoes with cheese sauce, bacon and more cheese.

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