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Financing

Struggling Clean Juice franchisees beg out of the system

 By Jonathan Maze on Sep. 11, 2023

Nearly 40% of the chain’s locations are taking the company to arbitration in a bid to get out of their franchise agreement, saying they’re losing hundreds of thousands of dollars.

Operations

New 'super-regional' distribution network aims to rival the big nationals

 By Peter Romeo on Sep. 08, 2023

Legacy Food Group has acquired four local distributors and said it intends to offer the benefits of scale without the headaches.

Technology

Square outage disrupts business for restaurants nationwide

By Joe Guszkowski on Sep. 08, 2023

The issue began Thursday and prevented operators from accepting payments for hours. Square said it was the result of a software update and that there was no evidence of a cyberattack.

Marketing

Love is in the air for Cinnabon and Slim Jim

By Reyna Estrada on Sep. 08, 2023

Marketing Bites: Slim Jim and Cinnabon plan a wedding, Wendy’s brings back its Frosty Boo! Books and restaurant chains celebrate National Waffle Week.

Leadership

Zunzi's and Lee's Famous Recipe Chicken name new executives

By Lisa Jennings and Reyna Estrada on Sep. 08, 2023

Executive Summary: A roundup of high-level job changes in the restaurant business includes appointments for Fontainebleau Las Vegas.

Financing

In appreciation of White Castle's Impossible Slider

By Jonathan Maze on Sep. 08, 2023

The Bottom Line: The burger chain kicked off the plant-based, fast-food trend with the introduction of the menu item five years ago. While the trend has slowed at quick-service concepts, that doesn’t make the move any less important.

Marketing

Sizzler aims for a renaissance by unabashedly embracing its past

By Peter Romeo on Sep. 08, 2023

The chain plans to remind lapsed patrons of what they once enjoyed, with hopes they'll bring younger members of the family back with them.

Workforce

Restaurants might have dodged a bullet with DOL's overtime-pay proposal. Here's why.

By Peter Romeo on Sep. 08, 2023

Working Lunch: Restaurants will feel the impact, but the new rules could have been far worse.

Emerging Brands

3 business legends reveal their restaurant plans

By Peter Romeo on Sep. 08, 2023

Reality Check: Starbucks’ Howard Schultz, Tesla’s Elon Musk, and serial tech disruptor Marc Lore are betting they can change the restaurant industry with new ventures. Here’s a look at what they’re envisioning.

Food

How Chicken Salad Chick is shaking up the menu with its first warm sandwich

By Patricia Cobe on Sep. 07, 2023

CMO Tom Carr describes the new Chick Melt and the chain’s drive to innovate while continuing to please its many chicken salad-loving customers.

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