Continue to Site >>>

News

Marketing

Dunkin’ customers lash out over new loyalty program

 By Joe Guszkowski on Oct. 12, 2022

Dunkin’ Rewards members have to spend more to score free drinks. The more austere program comes as profits shrink industrywide.

Leadership

Nation’s third largest Pizza Hut franchise operation names new CEO

 By Lisa Jennings on Oct. 12, 2022

Former Chipotle exec Jason Cochran joins American West Restaurant Group.

Marketing

Starbucks and Delta will let their customers link loyalty accounts

By Jonathan Maze on Oct. 12, 2022

The coffee giant is partnering with the airline in the most prominent example yet of a major restaurant chain expanding the scope of its loyalty beyond its locations.

Financing

Subway says its latest menu refresh is driving even more sales

By Jonathan Maze on Oct. 12, 2022

The sandwich giant says its restaurants’ same-store sales rose 8.4% in the third quarter, with September particularly strong.

Financing

How operators can navigate a tough pricing environment

By Jonathan Maze on Oct. 12, 2022

A Deeper Dive: Rich Shank, senior principal with Technomic, joins the Restaurant Business podcast to discuss the impact of menu inflation on consumers.

Food

Burgerville bucks the pumpkin spice craze with its new Apple Crumble Sundae

By Patricia Cobe on Oct. 12, 2022

The Pacific Northwest chain sticks to its mission of local sourcing to bring the seasonal LTO to menus.

Operations

Deciding how much of a price hike customers will tolerate is nothing new

By Restaurant Business Staff on Oct. 11, 2022

Restaurant Rewind: Determining when patrons will balk at an increase is older than forks. Here are some of those past telling instances.

Food

Taste Tracker: Smashburger adds wings, Jimmy John’s goes crunchy and Newk’s turns up the heat

By Patricia Cobe on Oct. 11, 2022

Also trending this week: Halloween treats at Baskin-Robbins and Insomnia Cookies; Krystal’s mini chicks; Zaxby’s loaded fries and pork makes menu news.

Workforce

Federal proposal could reclassify third-party delivery drivers as employees

By Joe Guszkowski on Oct. 11, 2022

The Department of Labor floated new criteria that narrows the definition of independent contractor. It could threaten the business model of food delivery companies that classify drivers as contractors.

Technology

Grubhub, Starship to bring robot delivery to more colleges

By Kelsey Squire on Oct. 11, 2022

The delivery provider is partnering with the robotics company on five campuses, with more to come.

  • Page 326