News

By Jonathan Maze on Jun. 09, 2022

The Bottom Line: The price of fuel hits a key psychological number. Will the consumer start responding?

Premium

Technology

Restaurants' race for more tech could leave customers in the dust

By Joe Guszkowski on Jun. 09, 2022

Tech Check: Guests want good service, not more technology. Restaurants need to get better at walking that line.

Operations

Shake Shack frustrated by clogs in its new-restaurant pipeline

By Heather Lalley on Jun. 09, 2022

The burger chain planned to open up to 50 new units this year but has pared that down to 40 to 45 stores because of a variety of delays and slowdowns. Many will have to open in the fourth quarter.

Marketing

Popeyes offering cheap chicken to mark its 50th birthday

By Jonathan Maze on Jun. 09, 2022

The company, which officially turns 50 on Sunday, will allow digital customers who spend $5 to buy two pieces of chicken for 59 cents next week. That’s the same price as in 1972.

Operations

Union threatens a work stoppage at some US Foods facilities

By Peter Romeo on Jun. 09, 2022

The Teamsters says it's ready to strike, and the distributor reports it's developing contingencies.

Workforce

How Delaware is using restaurants to prevent opioid deaths

By Peter Romeo on Jun. 09, 2022

A new program teaches workers how to reverse an overdose and help a teammate who may be in danger.

Premium

Technology

Meet restaurants’ new robotic workforce

By Joe Guszkowski on Jun. 09, 2022

Hundreds of operations are now using automatons to perform tasks typically handled by humans. Here’s a look at what the bots are doing and how it’s making a difference.

Financing

Third-party delivery disrupts Domino’s market for drivers

By Jonathan Maze on Jun. 09, 2022

The company has found that delivery drivers want shorter shifts, flexible hours and the ability to sign on at the last minute, just like they get with aggregators like DoorDash.

Financing