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News

Technology

With automated drive-thrus, Checkers gives glimpse at future of fast food

 By Joe Guszkowski on Jan. 19, 2022

Tech Check: The drive-thru helped QSRs thrive during the pandemic, but it’s also ripe for change.

Financing

Consumers are increasingly questioning restaurants’ value

 By Jonathan Maze on Jan. 19, 2022

The Bottom Line: Black Box data suggests diners aren't so sure they're getting their money's worth amid soaring menu prices.

Food

Menus turn more comforting to chase winter chills

By Patricia Cobe on Jan. 18, 2022

Breakfast warms up at Toasted Yolk and Dunkin’; Zaxby’s and Slim Chickens riff on chicken; new bowls star at Sweetgreen; BJ’s and Cinnaholic sweeten the menu.

Leadership

Olo promotes Nithya Das to COO as Matt Tucker retires

By Joe Guszkowski on Jan. 18, 2022

Das has been the company's chief legal officer since 2019. She replaces Tucker, who had been COO since 2013 and will leave in March.

Workforce

Starbucks loses another round in its struggle to halt unionization

By Peter Romeo on Jan. 18, 2022

Three more stores in Buffalo, N.Y., will vote at the end of the month on union representation. In all, organizing activities are underway in about 25 stores.

Emerging Brands

How Obama's personal finance advisor is trying to change the face of restaurants

By Heather Lalley on Jan. 18, 2022

Robbie Robinson, co-founder of the Pendulum Holdings investment and advisory group, partnered with Chopt parent Founder’s Table to bring capital to operators who typically don’t get funding.

Workforce

Another union setback may not be the worst of Starbucks' labor problems

By Peter Romeo on Jan. 18, 2022

Reality Check: Units aren't using the sophisticated tech that's been installed to alleviate GM's personnel burdens.

Emerging Brands

Sweetfin gets an investment from an Italian poke chain

By Heather Lalley on Jan. 18, 2022

Poke House has taken a minority stake in the 14-unit poke fast casual based in Southern California, allowing it to speed up its growth.

Financing

Closed and short-staffed restaurants become a mounting problem

By Jonathan Maze on Jan. 18, 2022

As the omicron variant continues to spread, everyone from small independent restaurants to McDonald’s either cut hours or reduced their services.

Workforce

Why the Supreme Court’s vaccine decision is bad for restaurants

By Peter Romeo on Jan. 14, 2022

Reality Check: Sure, complying with Biden's mandate would have cost time, money and aggravation. But might the alternative be even worse?

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