News

Operations

BJ's Restaurants ramps up its 'beer club' and development of a virtual concept

The beer subscription will be expanded to all of California, while management gauges the feasibility of a secondary brand called Slow Roast.

Food

Restaurant R&D shifts to warp speed

The pandemic plunged most chains into survival mode. But now, with widespread vaccinations on the horizon, there’s reason for hope—and innovation.

The company and its owner-operators are still at odds over $70 million worth of technology fees.

The chain’s system sales rose 20% last year. Much of that was on the strength of its new chicken sandwich. Those sales aren’t slowing down.

The company is still losing money, but executives remain confident it will be profitable this year.

Richard Bundy is the latest addition to the chain’s C-suite.

Customers are ordering large numbers of Happy Meals just to get the cards, and many are finding their way to eBay.

The chain’s CEO said the new design represents the future of the brand.

The company’s value offers have been “choppy,” but executives say its $1 Your Way menu is a key part of the plan to improve the chain’s performance.

Fast-food chains are embracing AI and other technologies to supercharge their premier channel.

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