Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Delivery: What’s driving consumers

With all the hype around third-party delivery, is it really a formidable force encroaching on traditional channels?

Consumer Trends

Study reveals which QSR brands customers feel most connected to

These 10 quick-service brands are creating a bond with diners more effectively than others.

A new study shows what information consumers weigh most heavily in choosing a restaurant via an online review site, and how operators can tip that decision in their favor.

Here are six food and beverage items that more Hispanic consumers say they want to order from restaurants today than two years ago.

Doing away with daily expenses like morning coffee and bottled water, Americans are taking all measures to cut back on spending, according to the latest Harris Poll.

The results of Zagat’s 2011 New York City Restaurant Survey revealed that in line with the still sluggish economy, many of the 123 restaurant newcomers are stylistically casual and modestly priced. In addition, Zagat respondents are eating more home-cooked meals and dining out at less expensive, more casual spots.

Frozen desserts comprised 28.4% of all desserts on the menus tracked by Technomic in the first half of 2010.Vanilla and chocolate ice cream dominate the category, but frozen yogurt, frozen custard, gelato and sorbet are winning over more and more fans. When it comes to offering frozen desserts on menus, there are several key factors that make them sell.

Restaurants that use the Internet for takeout orders are meeting and exceeding expectations, according to a Cornell Center for Hospitality Research (CHR) study. The Current State of Online Food Ordering in the U.S. Restaurant Industry, conducted by Sheryl E. Kimes, surveyed 372 U.S. restaurant operators of all sizes that accept takeout orders.

The sluggish economy of the past few years has led to a steady loss of traffic share by independent restaurants, according to research by The NPD Group. But the indies' loss equals a small gain for the major restaurant chains.

Widespread discounting has conditioned restaurant customers to hunt for deals, but price isn't always what lands the bargain chasers’ business.

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