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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Yelp users’ favorite casual chains

 By Peter Romeo on Mar. 05, 2018

A new analysis also shows what differentiates a good user-generated review from a negative one.

Consumer Trends

How to snag more guests from online review sites

 By Peter Romeo on Mar. 08, 2018

A new study shows what information consumers weigh most heavily in choosing a restaurant via an online review site, and how operators can tip that decision in their favor.

Consumer Trends

What are the best and worst sales days for indies?

By Heather Lalley on Mar. 20, 2018

A new study tracked consumer spending at independent restaurants every day for a year.

Consumer Trends

Survey: Millennials feel awkward sending back restaurant food

By Patricia Cobe on Mar. 21, 2018

Older customers are more likely than younger ones to return a meal to the kitchen.

Consumer Trends

Consumers reveal which restaurant chains earn their loyalty

By Peter Romeo on Apr. 09, 2018

See which brand beat Denny’s, Applebee’s and others in a new ranking of full-service concepts by the strength of their customer following.

Consumer Trends

Teens name their top 5 restaurant chains

By Peter Romeo on Apr. 11, 2018

The new heart throb: Chick-fil-A.

Consumer Trends

The stats are in: Consumers are upping restaurant delivery

By Sara Rush Wirth on Apr. 17, 2018

While some operators fear sales cannibalization, the data shows that, in most cases, the concern doesn’t bear out.

Consumer Trends

What today’s pizza customers want

By Patricia Cobe on Apr. 19, 2018

Changing tastes are driving more nuanced demands from pizza fans.

Consumer Trends

5 chains with the most improved consumer satisfaction

By Heather Lalley on Apr. 20, 2018

Which brands have shown the most progress in consumer satisfaction scores in the last year?

Consumer Trends

4 global menu megatrends to track

By Patricia Cobe on Apr. 23, 2018

Technomic finds that similar consumer demands—such as increased snacking and plant-forward plates—are driving menus around the world.

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