How your restaurant sales and profits compare to competitors' and what you can do to improve financial performance


2017 Top 500: Full-service chains

The decline of full-service chains is palpable. Three of the major casual-dining players—TGI Fridays, Applebee’s and Chili’s—were all down more than 2% in sales.


2017 Top 500: Limited service chains

Over 80% of the limited-service segment’s sales comes from QSRs. Fast casual remains the strongest grower, with sales up 8% and units up 8.7%.

This year's newcomers come in the form of DIY pizza places, better-for-you fast casuals or an unpretentious, approachable vibe wrapped in a full-service experience.

Operators can learn from those chains that jumped in the ranks, as well as from those that plummeted.

Some operators are turning to technology and regionality to safeguard their brands.

With competition pushing up rents, a group of Washington, D.C., restaurateurs gathered to compare best practices. Here's a download.

Kurt Vonnegut Jr. wrote that “maturity is a bitter disappointment for which no remedy exists,” and so it has been with the coming-of-age fast-casual restaurant segment.

Two burger giants recently battled it out with an atypical weapon: cheesy sides.

Beverage chains share best practices for smaller footprints.

A restaurant chain's sales don't always reflect customer satisfaction, and vice versa. Here, we rank the leading limited-service chains using a formula that includes financials, consumer satisfaction and value.

  • Page 110