Operations

How eatertainment chains are easing back into the business of selling fun

After a year of bankruptcies and bad news, food-and-games brands are welcoming families back with promotions, new menu offerings and more. But they still have a way to go to get back to pre-pandemic sales.

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Technology

The case for the (mostly) digital restaurant

Tech Check: Digitizing 100% of orders has become a North Star for some brands. But 90% might be the wiser goal.

Marketing

Older brands try new tricks in their quest to stay relevant

Reality Check: A number of mature restaurant chains are out to prove that age is just a number.

Financing

At Papa Johns, delivery shifts from its own apps to aggregators

The Bottom Line: The pizza delivery chain’s business with companies like Uber Eats and DoorDash is thriving while its own delivery is slowing. But this isn’t the beginning of the end of self-delivery, CEO Rob Lynch says.