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Operations

New restaurant equipment and back-of-the-house technology
Operations

Should you let guests in before opening time?

 By Jonathan Deutsch, Ph.D. on Jan. 25, 2018

No diner wants to be left out in the cold, even if they're early. Advice Guy offers some solutions.

Operations

Starbucks launches 1st high-end Reserve store

 By Heather Lalley on Feb. 27, 2018

The chain plans to open up to 1,000 of the upscale units, which serve liqueur and Italian baked goods.

Operations

Guest privacy: Where's the line?

By Jonathan Deutsch, Ph.D. on Apr. 03, 2018

There are ways to get information from a guest without seeming creepy, Advice Guy says.

Operations

What operators need to know about Houlihan’s planned turnaround

By Lauren Hallow on Jan. 23, 2017

Casual-dining veteran and Houlihan's CEO Mike Archer spoke with Restaurant Business on what changes he’s brought in—and still plans to make—that should keep competitors on their toes, from bar revamps to delivery service. There are even a few lessons from Houlihan’s that others pushing to modernize can learn.

Operations

Casual-dining spot takes low-tech approach to entertainment

By Lauren Hallow on May 16, 2017

Vigilante puts a food-forward spin on board games.

Operations

This week’s 5 head-spinning moments: Whoa moments

By Peter Romeo on Aug. 04, 2017

Recent days brought signs of how bad things could get in the restaurant business, along with some advice from the ultimate chief executive about what to do about it.

Operations

Fast and functional speed-cook ovens

By Restaurant Business Staff on May 13, 2007

A new generation of small “speed-cook” ovens is on the market, using various combinations of heat transfer including microwaves, convection blowers, hot air impingement and infrared browning elements. They’re creating an entire, new oven category.

Operations

The broiling point

By Tom O'Brien on Sep. 14, 2011

Steak, chicken, fish, burgers—all of these are menu staples, and all of them reach flavor perfection when broiled. That’s why the broiler has become an indispensable piece of equipment.

Operations

Cooling trend

By Maura Keller on Aug. 22, 2014

New efficiency standards for commercial refrigeration equipment, published in a final rule by the U.S. Department of Energy in April, may ease the pain.

Operations

5 tools to up throughput

By Lisa White on Jun. 13, 2017

New-age kitchen gadgets shave time off guest interactions.

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