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Operations

New restaurant equipment and back-of-the-house technology
Operations

Appeals court sides with McDonald’s in joint employer case

 By Jonathan Maze on Oct. 01, 2019

A three-judge panel said the company doesn’t exert enough control over its franchisees’ workers to be liable for their treatment.

Operations

Pie Five sales keep falling as it closes more stores

 By Heather Lalley on Sep. 30, 2019

The fast-casual pizza chain owned by Rave Restaurant Group posted a same-store sales decline of 7.3% and a systemwide sales drop of 22.1%.

Operations

5 advantages of self-delivery for restaurants

Sponsored content from our partner ShiftPixy on Sep. 30, 2019

Here are five reasons why restaurants should opt for self-delivery, and how it can benefit their business.

Operations

N.Y. sues Dunkin’ over data breach

By Jonathan Maze on Sep. 27, 2019

The state’s attorney general says the company failed to notify 20,000 customers that their accounts had been compromised.

Operations

Reality Check: Restaurant life circa 2019

By Peter Romeo on Sep. 27, 2019

Is fake meat the best antidote for the industry's woes?

Operations

Restaurateurs find new ways to use technology

By Peter Romeo on Sep. 26, 2019

Early adopters are using digital capabilities for everything from site selection to monitoring employee morale.

Operations

McDonald’s will let you apply for a job over Alexa

By Jonathan Maze on Sep. 25, 2019

Prospective employees can initiate a job application in the U.S. and several other countries through Google Assistant or Amazon Echo devices.

Operations

Outback, Carrabba’s switch to a hybrid delivery setup

By Peter Romeo on Sep. 25, 2019

Parent Bloomin’ Brands is partnering with DoorDash, an arrangement that will also add lunch delivery from Bonefish Grill.

Operations

How Auntie Anne’s is evolving beyond the mall

By Jonathan Maze on Sep. 25, 2019

Heather Neary, president of the pretzel chain, joins “A Deeper Dive” to discuss how the chain is adapting to meet consumer needs.

Operations

Bravo Cucina’s new parent changes the menu

By Peter Romeo on Sep. 25, 2019

The polished concept is shifting to a menu of made-from-scratch Mediterranean specialties that promises health as well as flavor.

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