Operations

New restaurant equipment and back-of-the-house technology

Making space on the griddle for all-day breakfast

By Amanda M. Westbrooks on Dec. 12, 2016

Interest in all-day breakfast means more energy and space for the equipment to make it. IHOP divides its four griddles into five stations to keep ingredients separate.

Operations

This week’s 5 head-spinning moments: Forced retirements

By Peter Romeo on Oct. 20, 2017

Venerable business principles and concepts were shipped off to the old folks' home this week, worsening observers' neck arthritis.

Operations

Restaurants that threw in the napkin

By Peter Romeo on Nov. 30, 2017

The year brought a number of restaurant casualties, including the demise of these standouts.

Operations

How the final tax bill affects restaurants

By Peter Romeo on Dec. 19, 2017

The package likely to be passed into law by week's end will extend a number of benefits to the restaurant industry, including a strong incentive to invest in expansion.

Operations

Rick Bayless shutters Chicago neighborhood restaurant

By Heather Lalley on Jan. 22, 2018

Bayless is the latest in a string of household-name operators to close units amid industry challenges.

Operations

Beating back wage hikes and 4 other head-spinning moments

By Peter Romeo on Feb. 16, 2018

The industry showed it's not afraid to stand up to its adversaries on important government issues, and will likely be emboldened going forward by help in the rumble from an unlikely source. It also was fearless in exploiting the opportunities afforded by the P.F. Chang's Olympics. Or something like that.

Operations