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Operations

New restaurant equipment and back-of-the-house technology
Operations

Red Robin closes stores, cuts staff

 By Peter Romeo on Apr. 14, 2020

The 35 shuttered units were mostly mall locations, the company said.

Operations

Half the nation’s Chinese restaurants have closed, study finds

 By Peter Romeo on Apr. 13, 2020

Prejudice and irrational fears are key factors, the research found.

Operations

San Francisco caps third-party delivery commissions at 15%

By Heather Lalley on Apr. 13, 2020

The city becomes the first to restrict delivery fees imposed on restaurants during the coronavirus pandemic, with similar movements afoot elsewhere.

Operations

Overcoming staff challenges with training

Sponsored content from our partner P&G Professional on Apr. 10, 2020

A strong training program can ensure accuracy and consistency with proper procedures and the correct use of cleaning chemicals.

Operations

Taco Bell, KFC and Pizza Hut are making workers wear masks

By Jonathan Maze on Apr. 10, 2020

Yum Brands chains will also take workers’ temperatures and have them wear gloves as part of the company’s evolving response to the coronavirus.

Operations

DoorDash commission reduction revives tensions between delivery providers and operators

By Heather Lalley on Apr. 10, 2020

Some in the restaurant industry are calling for a government-mandated cap on third-party delivery commissions.

Operations

FDA suspends menu-labeling rules

By Peter Romeo on Apr. 08, 2020

Chain restaurants now have the leeway to change their takeout and delivery menus without updating nutritional disclosures accordingly.

Operations

Operators look to kids meals to drive sales amid COVID-19 crisis

By Heather Lalley on Apr. 08, 2020

With families stuck in the house together to slow the spread of the coronavirus, restaurant operators are looking at kids meals with fresh eyes to drive traffic and boost sales.

Operations

BJ’s Restaurants suspends rent payments

By Peter Romeo on Apr. 07, 2020

The casual chain said it is negotiating with landlords in hopes of getting the fees suspended or restructured.

Operations

Potbelly starts selling sandwich fixings

By Heather Lalley on Apr. 07, 2020

The sandwich chain is offering presliced meats and cheeses, along with its bread and hot peppers, for curbside pickup and delivery.

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