Operations

New restaurant equipment and back-of-the-house technology

How are restaurants helping after Hurricane Florence?

By Heather Lalley on Sep. 20, 2018

Big chains and indies alike continue to feed communities in the storm’s wake, even if their own restaurants are under water.

Operations

How to reduce operational costs in your restaurant

Sponsored content from our partner Benbria on Sep. 19, 2018

With customer preferences continuously changing and competitors introducing new offerings, the only way to truly cater to your customer’s needs is by listening to them and implementing changes based on their feedback.

Operations

Sweetgreen tests hybrid delivery-catering model

By Heather Lalley on Sep. 19, 2018

The fast casual’s new Outpost program offers free delivery to office buildings via designated kiosks.

Operations

Reinterpreting a classic

Sponsored content from our partner Johnny’s Italian Steakhouse on Sep. 18, 2018

At a time when the 500 largest U.S. restaurants chains saw a 1.4 percent decline in annual sales growth in 2013 compared to 2012, full-service steak houses showed a healthy growth of 6.2 percent, according to a 2014 report from Chicago research firm Technomic.

Operations

Starbucks amps up its environmental friendliness

By Heather Lalley on Sep. 14, 2018

The coffee chain expects to save millions in utility bills under its new Greener Stores initiative.

Operations

Restaurant operators brace for Hurricane Florence

By Heather Lalley on Sep. 12, 2018

Owners on the Carolina coast and beyond are implementing emergency plans for before, during and after what’s predicted to be a massive storm.

Operations

5 restaurant stories you likely missed, but shouldn’t have

By Peter Romeo on Sep. 07, 2018

This week’s head-spinning moments include customers’ decision to secretly redecorate a McDonald’s and the capture of possibly the restaurant industry’s most notorious dine-and-dash artist. And it wouldn’t be a news roundup without a story involving Donald Trump.

Operations