Operations

New restaurant equipment and back-of-the-house technology
Operations

Starbucks plots layoffs, organizational changes

“We must increase the velocity of innovation,” the coffee chain’s CEO wrote in an internal memo.

Operations

5 ways to add a fresh vibe to tabletops

Expressive dinnerware can make for an experience that is funky, eclectic or adventurous—and always memorable.

Not even diet soda can be featured as the default option, which will now have to be water or milk.

Full-service restaurants are prohibited from giving customers one unless they ask.

Big chains and indies alike continue to feed communities in the storm’s wake, even if their own restaurants are under water.

The fast casual’s new Outpost program offers free delivery to office buildings via designated kiosks.

With customer preferences continuously changing and competitors introducing new offerings, the only way to truly cater to your customer’s needs is by listening to them and implementing changes based on their feedback.

At a time when the 500 largest U.S. restaurants chains saw a 1.4 percent decline in annual sales growth in 2013 compared to 2012, full-service steak houses showed a healthy growth of 6.2 percent, according to a 2014 report from Chicago research firm Technomic.

The coffee chain expects to save millions in utility bills under its new Greener Stores initiative.

Owners on the Carolina coast and beyond are implementing emergency plans for before, during and after what’s predicted to be a massive storm.

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