Operations

New restaurant equipment and back-of-the-house technology
Operations

Catering strategy is key to driving off-premise dollars

The overall restaurant catering market reached more than $58 billion in 2017, from a strong $37 billion in 2011.

Operations

This week’s restaurant nightmares: Scary kids

Kids supposedly say the darnedest things. But they draw things even more frightening. Yet, it was an adult who wreaked recent havoc at In-N-Out.

A new study highlights the large urban centers where a small business like a restaurant has the best chance of succeeding.

Strange times can bring equally unusual developments to the restaurant industry. Here's the proof.

Restaurants could be losing one of the industry's key federal protections, and that's not the only extreme possibility that emerged for the business.

A look at the largest franchisees in each region finds companies that are experts in their markets, and have local management and distribution to support franchisee stores.

Shelving and food storage equipment is usually taken for granted—it’s just there when you need it. But manufacturers now design many of these products to not only be efficient but to assist with food safety concerns, too. So now may be a good time to take a look at these back-of-house stalwarts to see if they could use some updating.

Every year, equipment manufacturers introduce new products designed to help operators work more efficiently and profitably. This year was no exception.

When asked by Fast Company magazine to name a must-have kitchen gadget not yet invented, Suzanne Goin, chef-owner of Los Angeles’ Lucques and A.O.C. restaurants, chose a tool that would automatically load the dishwasher.

Effective communication usually defuses conflict. But not necessarily in the current-day restaurant business.

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