Operations

New restaurant equipment and back-of-the-house technology

Holding the lines

By Restaurant Business Staff on Apr. 01, 2011

In the most basic sense, warmers and holding cabinets keep food warm. But as with most equipment purchases, finding the best one for your operation isn’t simply a matter of deciding which is cheapest.

Operations

An eye on spyware

By Tom O'Brien on Feb. 02, 2014

Restaurant surveillance equipment is a given, but how fancy should you get?

Operations

Drive-thru packaging with integrity

By Restaurant Business Staff on Feb. 07, 2017

Consumers expect food from the drive-thru to be just as tasty and fresh as food eaten in the restaurant. Packaging is key to delivering on that expectation.

Operations

Chipotle revises its turnaround plan

By Peter Romeo on Oct. 25, 2017

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

Operations

Potbelly gets new CEO

By Restaurant Business Staff on Dec. 01, 2017

Alan Johnson will take the helm at the fast-casual chain.

Operations

Hungry Jack’s drive-thru hack

By Aaron Jourden on Dec. 20, 2017

The Australian banner for Burger King is testing a new device

Operations

A next step for delivery?

By Peter Romeo on Jan. 23, 2018

Operators take a hybrid approach to off-premise.

Operations

Delivery backlash and 4 other head-spinning moments

By Peter Romeo on Feb. 23, 2018

The dash for off-premise business is taking a detour around third-party delivery. Meanwhile, Amy Poehler isn't making restaurateurs laugh, R&D kitchens are cooking up some unusual new products, and the drug epidemic is prompting some controversial changes in operations.

Operations