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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 149
Technology

With health a top priority, restaurants race to innovate

Many are leaning on technology for its ability to reduce human contact and human error.

Technology

Ghost kitchen company founded by ex-Uber staffers raises $20M

The investment in Virtual Kitchen Co. is another sign of growth for the delivery-only facilities.

Technology

KFC partners with DoorDash at 3,000 stores

DoorDash becomes the chicken chain’s largest delivery provider after an exclusive deal with Grubhub fell apart.

Technology

With winter approaching, some restaurants turn to UV light to make indoors safer

Products that use UV rays to purify the air are popping up in restaurants.

Consumer Trends

Delivery services have room to improve, consumers say

More than 20% of delivery customers encounter problems every time they order, a new survey found.

Leadership

Potbelly hires Adam Noyes to be COO

The sandwich chain added the operations veteran to aid in its turnaround efforts.

Technology

Uber Eats’ U.S. and Canada chief is leaving company

Janelle Sallenave will be replaced by Stephane Ficaja, regional general manager for Eats in Europe, Middle East and Africa.

Marketing

Uber Eats launches sponsored listings

Restaurants can pay to appear higher in the app, making them more likely to attract scrolling customers.

Operations

Big cities move to extend delivery fee caps behind strong support from restaurants

Extensions in New York and LA would last until 90 days after dining rooms can fully reopen.

Consumer Trends

Consumers’ desire to order directly from restaurants is a big opportunity

Most diners say they want to avoid ordering from third parties, but are restaurants doing enough to capture their business?

Consumer Trends

People are slowly returning to breweries

The trend mirrors a gradual return to on-premise dining nationwide, though visits still remain well below pre-pandemic levels.

Technology

It just got a lot easier to order Panera on Google

A new integration puts the ordering option front and center when customers search for the chain.

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