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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 96
Workforce

Carjacking spike puts delivery workers in harm’s way

A rise in vehicle thefts plus growing demand for delivery has created a dangerous situation, and drivers say they have few places to turn for help.

Technology

Pay-at-table startup Sunday launches with $24M seed round

The company wants to disrupt restaurant payment with QR codes that allow guests to pay faster.

Technology

Pizza tech platform Slice raises $40M to continue growth

The round included existing investors Cross Creek, KKR and GGV Capital as well as newcomer 01 Advisors, a venture of former Twitter execs Dick Costilo and Adam Bain.

Technology

Chick-fil-A is testing robot delivery

The chicken sandwich chain is using semi-autonomous Kiwibot fleets to cart orders at a few restaurants in Southern California.

Technology

Umami Burger parent launches multiconcept delivery app

C3's Citizens Go app allows customers to order from multiple of the company's concepts, with fulfillment provided by its network of ghost kitchens.

Technology

Uber Eats integrates with Instagram, launches 'stories' function

Restaurants will be able to display their Instagram accounts within the app as well as post updates in users' feeds.

Technology

Tech roundup: Not enough delivery drivers

Restaurants are reporting long delivery times and spotty service. Also, DoorDash eyes a branded credit card, and NYC could soon consider a permanent delivery fee cap.

Technology

DoorDash says delivery fee caps are hurting order volumes

The company has raised prices to offset the caps, which has depressed demand. It adds to concerns that delivery is getting too expensive.

Technology

Par buys loyalty provider Punchh with help from Ron Shaich

The $500 million deal included a $160 million investment from Shaich's Act III holdings and bolsters Par's extensive restaurant software platform.

Operations

Bennigan's puts virtual kitchens in hotels as growth strategy evolves

The casual-dining franchise has licensed its On The Fly offshoot to two hotels in Iowa and has plans for more.

Marketing

How 4 restaurants approach marketing virtual brands

Dog Haus, Wow Bao and more share strategies for expanding the reach of online-only concepts that have become popular over the past year.

Operations

Why Smokey Bones revamped its virtual burger brand

It's hoping the new-look Burger Experience will stand out with simpler builds and a lower price point.

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