Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 98
Technology

How chains are mining a ‘gold rush’ of customer data

As transactions increasingly shift to digital channels, restaurants like &pizza and First Watch are learning more about their guests than ever.

Technology

DoorDash tops app downloads, but fast food gains ground

McDonald’s, Chick-fil-A and Starbucks all moved up as overall downloads grew by 20%, reflecting the massive adoption of food apps during the pandemic.

Marco’s Pizza and Grubhub and others saw record numbers as Americans spent freely on food while watching college basketball.

Also, the integration between Toast and digital signage provider Raydiant headlines a bunch of new partnerships.

Customers will be able to get ketchup and other condiments with a wave of their hand. The idea is to reduce touchpoints and give diners peace of mind amid the coronavirus pandemic. 

Pauly D's Italian Subs, another venture from Robert Earl's Virtual Dining Concepts, is available only on Grubhub.

As the company launches its IPO, CEO and founder Noah Glass talks about the industry’s increasingly digital future.

The debut suggests investor confidence in the future of digital ordering as Olo begins trading Wednesday with shares priced at $25 for a valuation of $3.6 billion.

Also, Toast adds former Massachusetts Gov. Deval Patrick to its board and Grubtech raises $3.4 million for its ghost kitchen technology.

The a.m. daypart gained share in 2020 as people’s routines changed and more restaurants added the service.

The popular virtual concept hit the milestone this week after a little under three months in business. So how big is MrBeast really?

Walmart and the Detroit Pistons have created ghost kitchens that serve more than just prepared food, which is blurring the line between food and fulfillment.

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