Jonathan Maze

Editor-in-Chief

Articles by
Jonathan Maze

Page 96
Marketing

Chick-fil-A rules, but consumers still prefer full-service dining

The chicken sandwich chain remained consumers’ most-preferred restaurant chain, according to the American Customer Satisfaction Index. But their desire for fast food is waning.

Financing

The restaurant industry is splitting in two

The Bottom Line: The business is increasingly bifurcating. Fast-food restaurants are focused on speed and production. But demand for experiential dining remains high. Those in between may struggle.

Ian Borden was named CFO as Kevin Ozan is promoted to oversee strategy before he retires next year. Marion Gross was named chief supply chain officer.

The Bottom Line: Inflation concerns and margin pressures haven’t just hurt stocks. The market for restaurant deals has slowed to a crawl as sellers wait until things improve.

The bakery-café chain, which at one time helped launch Panera Bread, opened its first location under its new owners and has plans for more.

Borrowing costs are increasing as the Federal Reserve looks to slow inflation. But they seem unlikely to slow the industry’s growth.

The Bottom Line: Bloomberg suggested that one of the chain’s directors could take the position, including former Domino’s CEO Ritch Allison and former McDonald’s CMO Mary Dillon.

The burger giant has “fine-tuned” rules for renewing franchise agreements as it works to bring new operators into the system. Operators say the changes are an "overreach."

The burger chain is doubling down on its Impossible Foods offerings with a pair of new options, one of which features bacon, which is not a plant.

The former Amazon Web Services and McDonald’s executive will work on strategy and business innovation.

The “Drive-Thru Express” lane is in 60 locations and could roll out to additional restaurants next year.

A Deeper Dive: Charleys Philly Steaks President Candra Alisiswanto joins the podcast to talk about the company’s growth strategy and its new stand-alone locations.

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