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Cheesecake Factory

The week’s 5 head-spinning moments

 By Peter Romeo on Feb. 14, 2014

Chains get real about their food, a different view of mall restaurants’ prospects, giving the French some credit and the high cost of a halo.

5 ideas from the Chain Operators Exchange

 By Peter Romeo on Mar. 04, 2014

A return to COEX yields some stealable practices from restaurateurs you probably don’t know but should.

The week’s 5 head-spinning moments: Future-peek edition

By Peter Romeo on Jul. 25, 2014

The industry caught a glimpse of tomorrow through The Cheesecake Factory’s little-noticed discussion of Grand Lux’s future, Starbucks’ embrace of a new digital-wallet strategy, McDonald’s preview of a new service lab, and a mysterious posting about social media’s ill effects on service speed. And then there was the close-to-home lesson from a retailer on harnessing tech to cut risks to guests.

The week’s 5 head-spinning moments: Alternate-universe edition

By Peter Romeo on Oct. 24, 2014

The industry seemed to borrow a plot twist this week from science fiction movies, transforming business as usual into anything but.

This week’s 5 head-spinning moments from the RLC

By Peter Romeo on Mar. 27, 2015

The 2,000 attendees of the top-to-top networking and educational fest are smarter today than those who missed it. Here’s a chance to catch up.

A numbers game

By Peter Romeo on Apr. 16, 2015

A portion of the public is stuck on the falsehood that a server is only paid $2.13 an hour, plus the few bucks they might pocket in tips.

New rules in the waiting game, but don’t discard all the old ones

By Patricia Cobe on Apr. 22, 2015

A restaurant’s no-reservations policy can turn the most amiable hostess into a tyrant and the most laid-back guest into a monster—fueled by hunger and impatience. What's to blame?

Kimpton, Cheesecake land on list of best employers

By Peter Romeo on Dec. 02, 2015

Five restaurant operators in total were included on Fortune’s 2015 ranking.

This week's 6 head-spinning moments: Whoa

By Peter Romeo on Feb. 19, 2016

A true challenger to the Cronut appears, along with signs of a deeper dive into groceries by The Cheesecake Factory, less yelling at Red Robin, a return to crazy restaurant theming and crow being added to the menu of Jack in the Box.

This week’s 5 head-spinning moments: Cranial detonators

By Peter Romeo on Apr. 29, 2016

New delivery initiatives from Chipotle and Domino's, a millennial-focused training program from Cheesecake, and Panera's multimillion-dollar defense against becoming Chipotle.

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