Cheesecake Factory

New rules in the waiting game, but don’t discard all the old ones

A restaurant’s no-reservations policy can turn the most amiable hostess into a tyrant and the most laid-back guest into a monster—fueled by hunger and impatience. What's to blame?

Kimpton, Cheesecake land on list of best employers

Five restaurant operators in total were included on Fortune’s 2015 ranking.

A true challenger to the Cronut appears, along with signs of a deeper dive into groceries by The Cheesecake Factory, less yelling at Red Robin, a return to crazy restaurant theming and crow being added to the menu of Jack in the Box.

New delivery initiatives from Chipotle and Domino's, a millennial-focused training program from Cheesecake, and Panera's multimillion-dollar defense against becoming Chipotle.

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Music can help make or break a restaurant experience, so with help from Technomic, we found the top 10 casual-dining playlists.

Dispatches from the restaurant battleground show how some of the biggest names in the business are coping with the industry's difficult conditions.

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Recent earnings reports show a correlation between positive comp sales and customers eating outside of restaurants, but not all brands are convinced.

Restaurants are rolling out new recipes of whiskey sours to differentiate bar programs.

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