Culver's

Marketing

Culver's unveils first loyalty program, Delicious Rewards

The fast-food burger chain will reward frequent customers with free food and other offers, joining the industrywide shift to loyalty programs.

Food

Culver's revamps its chicken sandwich, launching a triple play

Behind the Menu: After 40 rounds of testing, the quick-service chain perfected the flavor, texture and appearance of its crispy, grilled and spicy chicken sandwiches.

The Bottom Line: More than half of the private-equity firm’s restaurant chains shrunk last year, including Arby’s, Subway and Sonic. And only six of its chains, not counting Dave’s, grew more than average.

The Bottom Line: The Wisconsin-based burger chain has grown consistently, with a combination of improved unit volumes and new restaurants. Even when consumers were cutting back.

A Deeper Dive: The fast-food burger chain recently promoted its chief marketing officer to the top position. Fussner discusses her plans to take the brand to the next level without losing what made it special.

The Wisconsin-based fast-food burger chain promoted its chief marketing officer into the role. Fussner replaces Rick Silva, who retired in February.

Mozzarella sticks are so last century. Fried cheese curds are the ooey gooey snack of the moment.

Sauce innovation can be a magic bullet that sets a restaurant apart from the competition, especially in the crowded chicken and burger categories.

The six-year company veteran becomes the first C-level marketing chief in the burger chain’s history.

The fast-food chain’s Curderburger, which grew out of an April Fool’s joke, will return for the last half of October.

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