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El Pollo Loco

Operations

El Pollo Loco: No rush to reopen dining rooms given drive-thru success

The drive-thru now makes up more than 70% of the chicken chain’s sales, though same-store sales remain down by double digits due to the coronavirus.

Operations

El Pollo Loco shifts to franchise-focused growth strategy

The fast-casual chicken chain is also reimagining its marketing and menuing plans.

Menu news of the week: 3.2.20

On-trend bowls are proliferating on menus to entice post-holiday customers.

Chefs and operators are busy this week gearing up for the season.

September was the fast-casual chain’s best month of the year as it works to expand delivery capabilities and operational efficiencies.

WKS now operates 287 restaurants in total and ranks as Denny’s largest licensee.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

The chicken chain’s traffic fell 3.1% in Q1, but its CEO says menu simplification is not to blame.

Miguel Lozano is the chicken chain’s third C-suite hire in the past 12 months.

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